Ave Care Solutions

Pay Scale

Please note that pay rates for individual contracts will vary due to contractual arrangements and experience. Always confirm with your consultant when you accept a shift rota. Your wages will be paid on a weekly basis into your account. Please confirm with your consultant that your wages have gone through on a weekly basis. Your shift rota will be Sunday-Monday. Please submit your Time Sheets (this will be link to time sheet page) before Sunday noon, so that you don’t miss out on any payments.

Different pay rates apply to different assignments and details of pay rates are given to you when you join Ave Care Solutions. Pay rates are updated annually, as pay rates change. It is a good idea to confirm which rate of pay applies, when booking shifts and which clinical grade you have been booked at. This ensures that you can complete your timesheet accurately.

Method of Payment

Payment will be made by Bankers' Automated Clearing Services (BACS) directly into your bank/building society account on a weekly basis. A payslip detailing how your pay has been calculated and showing any deductions made will be emailed to you. Please remember to let us know if you should change your personal circumstances, e.g., change of address or bank details. Please note that we will not accept telephone changes to your banking/building society details. All changes must be made in writing, or email to us for our records.

Time Sheets

When you get booked for a shift, we send you details of the booking and a timesheet. Timesheets run from Sunday to Monday. Please submit your timesheets to us by noon Sunday to be paid timely. Payments are made directly into your nominated bank/building society account by BACS (please make sure we have the correct details). Payslips are emailed to your email address (this would have been provided by you at the time of your registration). It is your responsibility to check your payslip each week and all queries must be raised with the Payroll Department within seven working days from your payslip pay date. It is also your responsibility to ensure your timesheet is clear, legible, completed correctly and has been authorised and signed by your manager (Client). Payment may be delayed if this is not the case.

Timesheets are generated specifically for each shift. Your booking consultant will email you a specific timesheet for each shift you are booked. It is important that you use the CORRECT timesheet for each shift. You can also download/ print directly from our website or we can email a copy of your shift specific timesheet. No duplicates will be accepted. Blank timesheets for all the agencies staff can be downloaded our site or by emailing your together with your full address details and which agency timesheets you require. All information given on your timesheet must be accurate and timesheets must be completed in full. Unfortunately, if a timesheet is not correctly completed, legible or authorised, we must return it to you for correction/authorisation, as appropriate, before we can process it. You must complete the correct week ending date. The date and times you worked, excluding any breaks taken, total hours must be correct. Every shift must be authorised with an appropriate signature and date (such as the Nurse in Charge, Ward Manager, or designated individual at the establishment in which you have been placed.

Please don’t forget to sign your time Sheets and email us. (Time Sheet Available to download).

Training

We’re committed to help our staff succeed in their career. We invest significantly to ensure our staffs have access to a wide variety of high-quality training to ensure that they are up-to date in their profession and maintain high quality standard to our client needs. We have a robust training package. These are the training we provide for our staff periodically:

• Manual Handling
• Health and Safety
• Fire Safety
• Safeguarding (Adults and Children)
• Emergency First Aid
• Care Certificate
• Food Hygiene Level 2
• COSH
• Dementia
• Infection Control
• Medication Training (for Senior Health Care Assistant)
• Communication

DBS Checks

Criminal records check in England - Disclosure & Barring Services (DBS)

On 1 December 2012 a new body called the Disclosure and Barring Service (DBS) came into effect. This resulted from a merger of the CRB and ISA. In May 2013, further changes were announced. In England and Wales, it is a statutory requirement to undergo a DBS check; if you had signed up with the update service when you did your last check, you could provide us with this number. If you have not had a DBS check or signed up with the update service or had a conviction since your last check, you will be required to undergo a new DBS check. In Scotland, you will require a Scottish Disclosure, although you can work for 14 days using your English DBS until this comes through. All our staff’s must be DBS cleared and updated if necessary. Don’t forget to give your DBS certificate no in your application if you have got one.